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Channel: Emerald Group Publishing Limited: Reference Services Review: Table of Contents
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Assessing State Government Financial Transparency Websites

AbstractPurpose - This study examines the content of and the extent to which the fifty state governments make online spending data available to citizens. Additionally, this study analyzes the typical...

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Fugitive Filing: Ready Reference Technologies as Cultural Artifacts

AbstractPurpose - This paper positions ready reference technologies as cultural artifacts that have meaning and value beyond pure functionality as a reference tool. This case study offers that locally...

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Preparing Graduate Students for Graduate-Level Study and Research

AbstractPurpose - This paper describes a graduate level course in information research for thesis-based Master’s Degree students in the College of Agriculture, Food, and Environmental Sciences at...

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Faculty-Librarian Collaboration in Improving Information Literacy of...

AbstractPurpose - This study aims to examine the instruction of basic information literacy (IL) skills taught to the socio-economically disadvantaged students in the Educational Opportunity Program...

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EVALUATING REFERENCE DATA ACCURACY: A MIXED METHODS STUDY

AbstractPurpose - Reference data collection tools facilitate the collection of in-depth data about reference interactions. Since this information may influence decisions, library managers should...

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The American Community Survey: Practical considerations for researchers

AbstractPurpose - This paper provides researchers and librarians with an overview of the US Census Bureau's American Community Survey (ACS), with a specific focus on practical issues that users must...

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Library and University Governance: Partners in Student Success

AbstractPurpose - To examine the value of library participation in institutional governance in the implementation of a comprehensive model for Student Success at a research...

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Recruiting Parents, Retaining Families

AbstractPurpose - The purpose of this paper is to share St. John Fisher College Library’s marketing approach to recruiting and retention of parents within the higher education...

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Academic Libraries, Institutional Missions, and New Student Recruitment: A...

AbstractPurpose - Academic institutions struggle to differentiate themselves in the eyes of prospective students. Schools use their institutional missions to communicate their unique purposes and goals...

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Academic Library Participation in Recruitment and Retention Initiatives

AbstractPurpose - The purpose of this study was to determine the extent to which academic libraries participate in and assess initiatives to increase or maintain student enrollment levels at colleges...

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Libraries and Student Persistence in Southern Colleges and Universities

AbstractPurpose - To determine whether or how academic libraries affect student achievement.Design/methodology/approach - Computation of Pearson’s r coefficients and predictor values for correlations...

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Staffing trends in college and university libraries

AbstractPurpose - The paper aims to discern, document, and analyze current staffing trends in college and university libraries. Design/methodology/approach - The author gathered information from the...

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Mind the gap: Academic library outreach and EOP

AbstractPurpose - This article describes the many ways academic library outreach practices are evolving through online formats. It underscores the implications of moving communications and resources...

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Bridging the Information Literacy Gap: Library Participation in Summer...

AbstractPurpose - With Complete College America and renewed interest in performance-based funding models for higher education, colleges are focused on improving retention, progression and graduation...

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Academic Libraries in the Age of MOOCs

AbstractPurpose - The article aims to report on the current development of MOOCs (Massive Open Online Courses); discuss their unique characteristics and benefits; and explore the challenges and...

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Copyright in light of ethics

AbstractPurpose - This article explores the relationship between copyright law and how an academic reference librarian could and should ethically comply with copyright when considering the Code of...

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Student Perceptions of Academic and Social Effects of Working in a University...

AbstractPurpose - This study explores the positive and negative effects of working in an academic library, as reported by college students. Design/methodology/approach - Through surveys and interviews,...

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Using student questions to direct information literacy workshops

AbstractPurpose - This article discusses an innovative, student-centered method for engaging students in one-shot information literacy workshops. By using student-generated questions to find out what...

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Using Secret Shopping to Assess Student Assistant Training

AbstractPurpose - This paper describes the results of three rounds of secret shopping conducted at the Hubert Library of Florida International University, and how the results affected and were affected...

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Navigating Circular Library Stacks: A Case Study on Signage

AbstractPurpose - The intent of this paper is to outline a case study that addressed signage issues in a circulating book collection at a four-year college library. A signage redesign project is...

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